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Summary This position is at the National Credit Union Administration (NCUA) in the Western Region. This position serves as a Management Services Assistant. The incumbent provides clerical, administrative, and program support to the Director of the Division of Management Service and other staff within the region. Responsibilities As a Management Services Assistant, you will: Use payroll software to input data needed to produce biweekly payroll.Serve as the primary timekeeper for a large organization. Maintain records of time and attendance. Reconcile time and attendance reports and corrects discrepancies. Receive incoming calls and directs to staff members. Produce documents requiring the use of advanced software functions. Prepare correspondence, reports and other documents in final format using correct punctuation, capitalization, spelling, grammar and style. Perform mail and file functions such as processing incoming and outgoing materials. Determine records retention and disposal requirements. Develop and maintain electronic record keeping and tracking logs for calendars, correspondence, projects, etc. Research vendors for best combination of price, quality, and delivery. Notify employees and supervisors of training attendance dates and handle any cancellations or rescheduling of training. Serve as backup to Management Services Specialists in the office. Requirements Conditions of Employment Qualifications If qualifying based on experience: You must have one full year of specialized experience equivalent to the next lower grade level in federal service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To qualify at the CU-05 level, you may qualify based on experience, education, or a combination of the two as outlined below. Experience: To qualify at the CU-05 level, you must have one full year of specialized experience equivalent to the CU/GS-04 level in federal service (obtained in either the public or private sectors). Specialized experience is defined as experience (1) receiving visitors or phone callers as appropriate; (2) managing an appointment calendar; and (3) preparing written material. OR Education: Four (4) years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of education and experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. NOTE: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. To qualify at the CU-06 level, you must have one full year of specialized experience equivalent to the CU/GS-05 level in federal service (obtained in either the public or private sectors). Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. In your resume, the experience must demonstrate experience: (1) assisting with making travel arrangements; (2) updating spreadsheets or databases; and (3) drafting correspondence, reports and other documents. To qualify at the CU-07 level, you must have one full year of specialized experience equivalent to the CU/GS-05 level in federal service (obtained in either the public or private sectors). Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. In your resume, the experience must demonstrate: (1) serving as a timekeeper using an automated system; (2) making travel arrangements; (3) developing spreadsheets (4) utilizing a database to generate reports, and (5) drafting correspondence, reports and other documents for next level review. You must meet the qualifications for this position by the closing date of this announcement. Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience and support your responses to the online questionnaire as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month, and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating. Your resume must also support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions. Education Education used to qualify at the CU-05 grade level must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. All education must be received by an accredited institution recognized by the U.S. Department of Education for it to be credited towards qualifications (particularly positions with an education requirement) therefore, applicants must report only attendance and/or degrees received from schools recognized by the U.S. Department of Education. Applicants may verify accreditation at the following website: ope.ed.gov/accreditation/. FOREIGN EDUCATION: Education completed outside of the United States must be deemed equivalent to that gained in accredited U.S. education programs to be acceptable for federal employment. A third party equivalency evaluation must be submitted at the time of application for all foreign education to receive consideration. For special instructions pertaining to foreign education, see the Department of Education website, and for a list of organizations that can evaluate foreign education, visit The National Association of Credential Evaluation Services. Additional Information CAREER LADDER PROMOTION: If you are selected at the lower grade level advertised in this announcement, you may be noncompetitively promoted to the next grade level in accordance with OPM regulations and NCUA policies. SALARY: Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position in accordance with NCUA's compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR) which includes the locality rate for the Tempe, Arizona geographical area. Please click here to review all salary ranges based on locality. SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at http://www.sss.gov/. This position is in the bargaining unit. Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement. The Fair Chance Act: In accordance with the Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act), 5 U.S.C. Sec. 9202, and 5 C.F.R. Part 920, the National Credit Union Administration (NCUA) may not request, in oral or written form, that an applicant for employment disclose criminal history record information before the NCUA makes a tentative offer of employment, absent an exception. Complaints that the NCUA violated the Fair Chance Act must be submitted to LaborEmpRelations@NCUA.GOV or to the Office of Human Resources, Employee Relations, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314 within 30 days from the agency's alleged non-compliance with the Fair Chance Act. Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act. NCUA IS A COMPETITIVE SERVICE FEDERAL AGENCY. NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. More than the number of positions listed may be filled through this vacancy announcement.