Job Information
Baylor Scott & White Health Staffing Support Spec in Temple, Texas
JOB SUMMARY
The Staffing Support Specialist assists in the management and coordination of Nursing and institutional resources to ensure effective patient care and Nursing operations.
ESSENTIAL FUNCTIONS OF THE ROLE
Performs various administrative functions in partnership with management to ensure smooth and effective operations.
Acts as liaison with ancillary departments such as Environmental Services, Maintenance, Transportation, and Food and Nutrition to ensure that staff and patient needs are met.
Assists nursing management by making hospital rounds, responding to emergency codes, and communicating with staff as needed.
Implements and completes processes for accurate documentation, reporting, and disposition of patient death. Interacts with families and staff to provide assistance and obtain information for the Death Information/Donor Notification process following regulatory requirements.
Contacts the Organ Procurement Organization and provides requested information.
Partners with nursing staff and Hospital Supervisor as necessary to identify staffing needs by reviewing census, staffing patterns, and call-ins for each unit. Communicates staffing issues as appropriate to unit Head(s).
Initiates obtaining needed staff from Float Pool, reassignment, and/or requesting employees to work additional hours.
Monitors overtime usage and utilizes overtime or cancels staff as appropriate to meet staffing needs and control cost. Updates One Staff scheduling program each shift to maintain current staffing information.
Monitors supplies usage and reorders as necessary.
KEY SUCCESS FACTORS
Able to provide consistently excellent customer service with lenity, patience and confidence.
Able to maintain the confidentiality of delicate and confidential information obtained through the course of completing assignments.
Social skills to interact with a wide-range of constituencies.
Able to communicate thoughts clearly; both verbally and in writing.
Able to maintain a calm and helpful attitude, even under times of stress, and take appropriate and reasonable steps to resolve issues.
Able to make tactical steps around the allocation and direction of the work of supervised employees using established guidelines, policies and procedures.
Able to make effective hiring and termination recommendations.
Able to train, and evaluate performance of supervised staff.
General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
EDUCATION - H.S. Diploma/GED Equivalent
EXPERIENCE - 2 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.