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Google Account Strategist, Google Customer Solutions (Fixed-Term Contract) (English, Japanese) in Tokyo, Japan

Google welcomes people with disabilities.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.

  • 2 years of experience in account management, sales, or marketing.

  • Experience in developing and pitching solutions through various channels (i.e., over the telephone, email, in-person meetings) to prospects.

  • Ability to communicate in English and Japanese fluently as this is a customer-facing role that requires interactions in English and Japanese with local stakeholders.

Preferred qualifications:

  • Experience with Google Ads and YouTube account management, managing advertising or media campaigns.

  • Experience with sales in a technology, advertising, media sales, or internet environment.

  • Experience in media across a variety of platforms (e.g., TV, Radio, Print, Sponsorship, etc.).

  • Experience in managing multiple accounts simultaneously, while paying attention to detail.

  • Ability to grow in a rapidly changing environment.

  • Excellent problem-solving and creative thinking skills.

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

The Mid-Market Sales (MMS) team is a critical growth engine for customers in Google Customer Solutions, which looks after the various sized customers with a focused approach with multiple supporting specialist teams.

In this role, you will be focused on helping our customers elevate their digital maturity and achieve their business goals and marketing objectives by leveraging our Google solutions. You will play a key role in unlocking growth for the customers by building long-term relationships and orchestrating our Google advertising and digital solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

  • Manage a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievements.

  • Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives.

  • Own business process, by driving customer outreach, business pitches, solution implementation, and performance evaluation.

  • Work towards quarterly business and product growth goals.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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