Job Information
Amazon Senior Program Manager, Special Projects, APAC Fresh Grocery Partnership (3P) in Tokyo, Japan
Description
Are you a builder that is comfortable with ambiguous problems and working in fast-paced environments? Do you want to invent to take an idea for supporting our customers as well as partners? Do you want to be part of Amazon's growing online grocery proposition?
APAC Fresh Grocery Partnership is seeking a proactive, result-oriented Senior Program Manager (Sr. PM) to define and drive growth initiatives for Amazon Grocery with emphasis on growing our Japan and Singapore business with Amazon third-party grocers.
This role will offer a rare opportunity to work on one of Amazon’s most ambitious, fastest growing, and complex new businesses. In this role, you will lead and drive various initiatives to elevate the customer experience for our Japan and Singapore customers. You will working closely with internal stakeholders including worldwide product and program managers, account managers, finance, legal, marketing managers, operation managers, and tech team.
To succeed in this role you should be passionate about delivering the best customer experience and have the ability to build strong relationships with cross-functional stakeholders. You raise the bar for our customers as well as our partners, and develop strategies and execute to scale our business. You are a self-starter who is eager to innovate and solve difficult problems, and drive projects end-to-end, including presenting plan and progress to senior leadership. You excel at cross-functional collaboration, and identify and influence key stakeholders across the organization and partners. This is a fantastic opportunity to manage a fast-growing business and make history!
The location of this position can be either Tokyo or Singapore.
Key job responsibilities
• Lead and drive various initiatives to elevate the customer experience for the Japan and Singapore customers. Proactively learn from and share insights with partnering teams in various countries.
• For certain initiatives, design the experiment plan, lead the launch end-to-end, monitor and report out the progress, and propose the expansion plan.
• Define Japan and Singapore customer experience and business requirements. Manage customer experience related product and initiative roadmaps.
A day in the life
You must be able to influence across multiple company organizations, cross-functional teams and external partners, be an exceptionally strong communicator and analytic thinker and have a history of delivering results. You must not be hindered by ambiguity or competing priorities. Maturity, high judgment, ability to influence, analytic talent are essential to success in this role.
About the team
Learn and enjoy innovating with fantastic team members and be proud to build the scalable business to delight more customers in one of the Amazon's fastest growing businesses!
The internal stakeholders include Program managers and Product managers in US/EU, Japan and Singapore business development and account managers, Global operations managers, Tech team, PR, Legal, Customer service and so on. The successful candidate is expected to be the an entrepreneurial, analytical, and highly motivated, with a track record of team collaboration and influencing, and drawing metric-based conclusions.
The location of this position can be either Tokyo or Singapore.
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5121578051 5121540051 262051eng
We are open to hiring candidates to work out of one of the following locations:
Tokyo, 13, JPN
Basic Qualifications
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Business level of Japanese and English
Preferred Qualifications
- MBA
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The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、１次面接の前に個別にご案内することができます