Job Information
Amazon Sr. Program Manager, Tech SME in Tokyo, Japan
Description
Amazon Logistics (AMZL) is on track to become one of the largest parcel carriers in the world, and is looking to hire a Senior Program Manager to define its future tech requirements for Amazon’s global delivery operations.
The AMZL Tech Subject Matter Expert (SME) team is seeking a Senior Program Manager. This role is accountable for influencing business-critical decisions around the operations technology that enable scale and deliver consistent, industry leading, performance. The individual will support the development and delivery of high-performance planning products for the regional planning teams. In this role, you will analyze data to diagnose processes, identify improvement opportunities, prescribe improvement strategies and guide the improvement effort. This role will manage large, complex initiatives, deal with ambiguity, balance speed with quality, and advocate on behalf of the customer to provide high-performance solutions to the field.
The Tech SME team is the bridge between tech and operations. Tech SMEs have significant knowledge and experience unique to Last Mile operations and technology. As subject-matter experts, we bridge multiple disciplines such as operations, engineering, research science, planning and software development to assist these teams in solving problems and developing cohesive solutions that optimize the AMZL value stream. We are innovators that actively participate in the deployment, adoption and execution of tools and programs developed within AMZL. We create and deep dive key performance metrics to measure the health of the business, applying specialized knowledge to separate signals from noise, and we develop tech implementation and expansion strategies to integrate new software and tools seamlessly into the business.
More Information (Japanese Only)
・Department: Last Mile(AMZL) (https://www.amazon.co.jp/b?node=5637343051)
・Job:Project Management (https://www.amazon.co.jp/b?node=5609904051)
・Location:Tokyo Office (https://www.amazon.co.jp/b?node=5589794051)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Key job responsibilities
Design, build, and improve the products and processes involved in optimizing the planning functions in Japan
Provide leadership in operational excellence, product development and cross-functional program management
Closely work closely with business teams to clearly understand their requirements and translate them to the tech teams, and also coordinate technical efforts between internal teams to develop optimal solutions for the JP network
Ensure critical path timelines are met, resource needs are understood and project prioritization and metrics are visible to senior leadership
Manage multiple projects and tasks simultaneously and influence, negotiate, and communicate with internal business partners with minimal supervision
Work closely with operations, planning, product and engineering teams to root cause and solve complex problems related to increasing the capability and reliability of our systems
Basic Qualifications
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
2+ years of driving process improvements experience
Master's degree in supply chain, business, engineering, finance or related technical or quantitative field
Excited about working in a diverse group and contributing to an inclusive culture
Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:
https://www.amazon.jobs/en/landing_pages/passivesmoking
就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。
https://www.amazon.jobs/jp/landing_pages/passivesmoking
The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、１次面接の前に個別にご案内することができます