Job Information
Manulife PCG Client Relationship Administrator in Boston, Massachusetts
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
The Opportunity
The PCG Client Relationship Administrator role at Manulife offers a unique opportunity to join our Private Client Group and provide administrative and operational support to our Retail SMA (Separately Managed Account) business. As a valued member of our team, you will play a crucial role in ensuring flawless account setup and maintenance, while building strong relationships with external counterparties.
Responsibilities
Open and close accounts, process deposits and withdrawals, and handle client requests
Act as the dedicated administrative and operational contact with our firm's back office
Prepare reports used internally by various groups such as front office, distribution, and sales support
Build and nurture relationships with external counterparties
How You Will Create Impact
As the PCG Client Relationship Administrator, you will be the go-to person for account setup, closures, and maintenance. Your exceptional attention to detail and dedication to providing a seamless experience will ensure our clients receive world-class service.
What Motivates You?
You obsess about customers, actively listening, engaging, and acting in their best interests
You think big, employing curiosity to discover innovative ways to drive business outcomes
You thrive in collaborative teams, working together to achieve goals
You take ownership and proactively build solutions that focus on what matters most
You have strong integrity and aren't afraid to speak up for what is right
You believe in creating a diverse and inclusive work environment for everyone
What We Are Looking For
Experience with InvestCloud APL
Proficiency in Microsoft Word, Excel, and PowerPoint
Excellent time management skills
Ability to prioritize and make progress on multiple tasks
Strong ability to work effectively in a team environment
Proactive approach with a fast ability to adapt to new technology and concepts
What Can We Offer You?
A competitive salary and comprehensive benefits package
An opportunity to enhance your skills and pursue your interests with room for professional development.
Opportunities for professional development and leadership
Flexible work policies and a strong work-life balance
Our Commitment to You
At Manulife, we are committed to a values-first culture, where we lead with our values every day. We believe in providing boundless opportunities for growth and innovation, inviting you to help redefine the future of financial services. We foster an inclusive workplace where everyone thrives, and champion corporate citizenship to have a positive impact on society and the environment.
Equal Opportunity Employer | Reasonable Accommodation
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About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Boston, Massachusetts
Salary range is expected to be between
$50,475.00 USD - $84,125.00 USD
If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Company: John Hancock Life Insurance Company (U.S.A.)