Job Information
Toyota Product Quality Engineering in Toronto, Ontario
Product Quality Engineering
Rank P3/P4
Scarborough, ON (Hybrid)
Deadline: Please apply by July 2, 2024.
Toyota Canada Inc. (TCI) currently has an exciting Product Quality Engineering opportunity. This is a full-time opportunity and will report to the Manager, Product Quality. The selected candidate will ensure quality, durability and reliability of Toyota and Lexus vehicles meet or exceed the Canadian market expectations through early detection & early resolution of quality improvement opportunities. The successful candidate will also ensure appropriate activities are performed to obtain countermeasures and field fixes in a timely manner and implement effective communication with other Toyota affiliates for quality improvement activities. While acting as a Kaizen (continuous improvement)/enhancement Subject Matter Expert for quality improvement solutions, the candidate will monitor “New Model” launch quality and ensure rapid response, and contribute to research that influences future product design.
What We’ll Bring:
Company & Culture
A hybrid work environment
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career
A focus on respect for people and continuous improvement
Summer Hours – condensed work week during the summer
Benefits
Competitive compensation package including bonus
Extended health care and dental benefits effective immediately
Company pension plan with additional employer contributions
Associate vehicle discount program
Reimbursement programs (tuition & fitness)
Paid holiday shutdown and competitive paid time off benefits
Sabbatical leave program
What You’ll be Doing:
Conduct Early Detection of vehicle product quality issues and concerns through various sources of information
Prepare Field Technical Reports through failed part investigation and root cause analysis
Interact with Toyota affiliates towards resolving all prioritized technical concerns including vehicle component technical analysis and communication with TMC Design and Manufacturing
Conduct market analysis to summarize high impact quality issues
Coordinate priority concerns, research projects, field surveys and tests
Initiate and directs all phases of TCI’s involvement with new model evaluation and testing
Communicate with TCI Field Services and other TCI departments to obtain or supply required technical information
Work Efficiency
Make detailed documentation of quality information and work process flow
High accountability to affiliate engineering groups in representing Canadian market quality information
Lock in and measure incremental success through the creation of Standard Operating Procedures (SOPs)
Initiate and implement appropriate Kaizen efforts which results in work efficiencies relating to cost reduction or avoidance, improved time and process efficiencies
Standardize and share successes across the team and organization through Yokoten (sharing of best practices) while continuing to Kaizen
What You’ll Bring:
University degree with a concentration in Engineering or related field
Minimum 2 years of experience in quality improvement activities in Design, Manufacturing, or Field, preferably within the automotive industry
Ability to identify potential high impact technical/quality issues and manage priorities under changing timelines
Strong written and verbal communication skills
Strong technical report writing skills
Advanced working knowledge of Microsoft Office, strong Microsoft Excel skills
Strong business partnering experience with internal and external stakeholders
Proven ability to initiate & improve work processes to increase efficiencies
Experience with analyzing large data sets (Access, etc.) is an asset
Hands-on automotive repair experience is an asset
Bilingual English/French is an asset
About Us
Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.
What Sets Us Apart?
A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.
What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation.
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