FirstBank Jobs

Overview

About Intuit, Inc.

At Intuit, we get up every morning excited and driven by the knowledge that we're transforming the world of consumer and small business finance. We're obsessed with our customers, and because of our obsession, we're continually challenging and disrupting ourselves to improve their financial lives. It's why our products- like TurboTax and QuickBooks — continue to resonate with 50 million consumers around the globe. We are a Fortune 500 fintech company, and Canada’s Best Places to work several years in a row.

Why Intuit?

At Intuit, we believe that student hires are the next generation of entrepreneurs. Our co-op program is focused on identifying high-potential university students and equipping them with the tools they need to succeed in the marketing industry.

About the team

As a sales team we are at the forefront of building our customer experiences. We introduce the customer to our products and work hard to find solutions that help them get off the phone and back to the work they are passionate about. A key component of this is understanding what information is needed most by our sales professionals. This role will provide a detailed process analysis of the tools and techniques our sales teams are employing to best understand how we can equip them more effectively. This role will include close collaboration with sales professionals to understand what their customers need, how they work, what information is needed to better serve our customers and potentially what tools and approaches are needed to further our understanding of our customers.

The role will focus primarily on a strategic review of sales processes in an effort to catalog, and streamline effective data insights and tool usage to better serve our customers. We’re looking for a candidate who is curious and tenacious to find critical answers to grow our business. In some cases you will be supporting on-going projects working with other departments, and in others you will be given a project to lead with guidance from the Sales Group Manager.

Requirements for the role

To be eligible for the role you must align with the following:

• Currently enrolled in post secondary education

• A graduation date of no earlier than 4 months after the internship/co-op concludes

• Not require sponsorship to work within the role now or in the future

• Come in 2x per week to our Toronto office (all of our co-op roles are hybrid)

What you'll bring

• Qualifications you’ll bring:

• Must be enrolled in an undergraduate degree or postgraduate program in a related field and be able to work full-time for 8 months, starting September.

• Highly detail oriented and pays close attention to the specifics of problems, questions and projects.

• Self-starter with excellent interpersonal skills; great attitude and go-getter spirit.

• Excellent writing, communication, and presentation skills.

• Demonstrated analytical experience, with the ability to develop and understand strategy.

• Passion for storytelling with data to inform decisions.

• Knowledge of research methodology, techniques and analysis is an asset.

• Knowledge of statistical analysis techniques and relevant software applications is an asset.

• Applied experience writing queries, scripts and stored procedures (e.g., SQL, Python, etc.) is an asset.

• Experience with data visualization and reporting (e.g., Tableau, Power BI) is an asset.

• Ability to ask for help when needed, while taking steps to problem solve independently.

How you will lead

• How you’ll lead:

• Work alongside the Sales Group Manager to provide any support required, while also working with cross-functional teams

• Shadow sales professionals on calls and observe their approaches

• Meet with stakeholders in sales ops, analytics, sales, marketing and strategy to gain a better understanding of serving our customers

• Desk research to provide in-depth understanding of sales processes, market conditions, and opportunities

• Present findings to stakeholders and in team meetings with the larger Sales organization for QuickBooks Canada

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.