FirstBank Jobs

Position Title Treasury Management - Fraud Solutions Product Manager Supervisor

Location Troy/5151 Corporate Drive/112014

Job Summary Fraud Product Manager plays a crucial role in developing and managing solutions to combat fraudulent activities. Services included: Positive Pay, Account Reconciliation, ACH Positive Pay and monitoring.

Job Responsibilities:

People Management Activities: Collaborates with Sales and Service management and activities of the department, including the development of new non-borrowing treasury management business, expansion of existing business relationships and the servicing of clients. Generates revenue/sales of Treasury Management product solutions in conjunction with the relationship coverage team. Partners closely with relationship coverage team to drive effort to expand existing business with current clients and proactively identify and align target prospective clients in order to expand relationships. Makes recommendations by understanding the unique challenges and requirements in the industry/client segment and partner with internal stakeholders in the development, implementation and delivery of complex products and solutions. Builds trusted, long-term business relationships by taking a holistic and forward-looking view on our relationships and identifying ways to help clients achieve their most important business/treasury objectives. Engages clients at strategic levels to provide integrated treasury solutions within a consultative and client driven framework. Creates strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification and solution positioning. Leads and coordinates Request for Proposals (RFP's)with coverage team. Applies sales cycle knowledge including sales planning, sales approach, and providing solutions to business customers of all sizes.

Management of the Product/Specialists Teams: Monitors and coach's performance of team members, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved (including sourcing deals personally), while taking corrective actions if goals are not being achieved and leveraging expertise and knowledge to develop an outstanding team. Attracts develops, and coaches successful Team Leads, Product & Specialists teams. Responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements. Completes all required compliance training. Maintains knowledge of and adhere to Flagstar's internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations.

Strategic Partnering and Planning: Works in partnership with product/sales management teams to stimulate and generate ideas in the development and enhancement of products/services, including recommendations for and prioritization of the product/service. Takes responsibility to keep up to date with changing regulations and policies related to treasury management.

ADDITIONAL ACCOUNTABILITIES Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications: Education level required: Undergraduate Degree (4 years or equivalent). Minimum experience required: 10 Years experience which includes experience leading treasury management sales and customer service teams. Extensive experienc