Job Information
Prairie View A&M University Financial Aid Advisor II in United States
Job Title
Financial Aid Advisor II
Agency
Prairie View A&M University
Department
Student Financial Aid
Proposed Minimum Salary
$3,194.85 monthly
Job Location
Prairie View, Texas
Job Type
Staff
Job Description
The Financial Aid Advisor II, under direction, counsels and provides student financial aid and scholarship information to prospective and currently enrolled students and their families. Facilitates workshops, develops and makes presentations on and off campus to groups regarding financial aid and scholarships. May coordinate or specialize in a specific program. May provide some mentorship and training to other staff.
This position may pay more than the salary listed above depending on the qualifications and experience of the selected candidate.
Responsibilities:
Serves as the lead expert regarding financial aid verification, including reviewing eligibility information, determining conflicting information, addressing complex verification issues, professional judgment/special circumstance review, and processing verification compliance reports. Under the supervision of the Program Coordinator II (verification) of Financial aid, will provide oversight of the federal verification process for Title IV financial aid eligibility including, but not limited to, collecting income tax and other necessary documents and counseling financial aid applicants (and parents and spouses, if applicable) to ensure compliance with Federal Title IV Financial Aid regulations.
Assist Enrollment Services with escalated customer service concerns and assists front-line advising staff in their efforts. Works to provide customer service to internal and external constituents as well as delivery of financial aid services to customers. Counsels students and parents, and constituencies regarding financial aid opportunities, procedures, University policies and eligibility requirements for aid. Assist, when needed, with monitoring the flow of the phone queue, office lobby queue, and front desk customer service. Ensures that the service needs of students and families are met and facilitates the escalation of problems and complaints to Enrollment Services.
Responds to escalated inquiries from prospective and current students, parents, and spouses regarding verification and federal Title IV financial aid and sends verification and follow-up notices to students selected for verification and to resolve conflicting information.
Conducts, monitors, and/or reviews and Satisfactory Academic Progress (SAP) process, as needed. Serves as a member of the Satisfactory Academic Progress (SAP) appeals committee and is back-up for the review of students' SAP.
Conducts presentations and training for staff regarding the verification process and federal grants. Keeps abreast of new IRS tax laws and Department of Education Title IV financial aid regulations, especially relating to Federal Grants and verification regulations.
Maintains communications with other departments on and off campus. Interacts with individuals and groups including VP’s, Directors, University administrators, systems users, students, staff, public, federal and state government and agency officials, secondary and post-secondary educational institution representatives. Participates financial aid committees, financial aid outreach events, public speaking engagements, in professional development training, attend financial aid conferences, and be active in professional financial aid organizations.
Performs other duties as assigned.
Required Education & Experience:
Bachelor’s degree or an equivalent combination of training and experience.
One year of related experience.
Required Knowledge, Skills & Abilities:
Knowledge of word processing and spreadsheet applications.
Knowledge of financial aid counseling, verification, rules and regulations.
Ability to multitask and work cooperatively with others.
Oral and written communication skills.
Customer Service skills.
Ability to work individually or as a team.
Ability to organize and make decisions.
Ability to relate well with a student population.
Preferred Qualifications:
- Three years of related experience.
Other Requirements:
Must be able to work evenings and/or weekends.
Must not be in default or owe an overpayment of a federal and/or state aid program.
Special Requirements:
Applicants with equivalent experience in lieu of a Bachelor’s degree may be considered. One year of the related experience is the equivalent of one college year. Applicants being considered for the equivalency must have four years of related experience to meet the equivalency in lieu of a Bachelor’s degree plus the minimum required years of experience. Applicants being considered for the equivalency must have a total of five years of experience.
Job Posting Close Date:
07/22/2024
Required Attachments:
Please attach all required documents listed below in the attachment box labeled as either “Resume/CV or Resume/Cover Letter” on the application. Multiple attachments may be included in the “Resume/CV” or Resume/Cover Letter” attachment box. Any additional attachments provided outside of the required documents listed below are considered optional.
Resume or Curriculum Vitae
Cover Letter
Application Submission Guidelines:
All applicants are required to apply via our Career Site on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed, HigherEdJobs , etc. will not be considered unless the individual has applied to the available position via the PVAMU Career site.
The required documents listed in the above "Required Attachments" section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted . Please contact the Office of Human Resource on or before the closing date indicated above at 936-261-1730 or jobs@pvamu.edu should you need assistance with the online application process.
Background Check Requirements:
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
For more than 140 years, Prairie View A&M University (PVAMU) has been igniting passion in its students. With an established reputation for producing engineers, nurses, and educators, PVAMU offers baccalaureate degrees, master’s degrees, and doctoral degree programs through nine colleges and schools. The University has an enrollment of more than 8,500 students. Designated an institution of “the first class” in the Texas Constitution, PVAMU is the second-oldest public institution of higher education in the state and a member of The Texas A&M University System. The University is dedicated to fulfilling its land-grant mission of achieving excellence in teaching, research, and service. PVAMU is conveniently located near the rapidly growing residential and commercial area known as the Northwest Houston Corridor. The developing Northwest Houston Corridor offers newly developed suburban communities, a variety of shopping and dining near the Houston Premium Outlets and is a short, 35-minute commute into downtown Houston.
For more information, visit www.pvamu.edu .
Your career opportunities with a “University of the First Class” begins here!
Prairie View A&M University is an Equal Opportunity/ Affirmative Action/ Veterans/ Disability Employer.
If you need assistance in applying for this job, please contact (936) 261-1730.
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