FirstBank Jobs

Duties & Responsibilities:

• We are seeking A Technical Business Analyst (TBA) in the healthcare industry serves as a crucial link between healthcare business stakeholders and IT departments. The TBA will be responsible for analyzing business needs, defining technical requirements, and ensuring IT solutions comply with healthcare regulations and align with business goals.

Required Skills:

• Minimum of 5-7 years of experience in a technical business analysis role, mostly in healthcare industry

• Translate business requirements into detailed technical specifications.

• Conduct gap analysis to identify system deficiencies and propose improvements

• Collaborate with software developers, system architects, and other IT professionals

• Ensure that proposed solutions are technically feasible, comply with healthcare regulations (e.g., HIPAA), and align with business objectives

• Participate in project meetings, providing technical insights and updates with a focus on healthcare-specific needs

• Create and maintain comprehensive system documentation

• Provide training and support to end-users

• Develop user manuals, training materials, and operational guides

• Execute test plans to ensure that system meet business and technical requirements

• Serve as the primary liaison between Business and technology.

• Proactively identify opportunities for process improvements and efficiency gains

• Participate in post-implementation reviews to assess project success and lessons learned

• Experience with software development methodologies

• Knowledge of database management, SQL, and data analysis

• Strong problem-solving skills to identify issues and propose effective solutions

Qualifications:

Education & Experience:

·Bachelor’s degree in Computer Science, Engineering, Business, or related field; agile certifications is a plus.

·Understanding of Healthcare domain is a plus

·Strong understanding of software development methodologies

·Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

·Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

·Experience working in Agile/Scrum methodologies is preferred.

·Experience with product management tools such as JIRA, Confluence is a must

·Experience in using analytical tools such as Tableau

Working Conditions:

Full Time.

Remote:

Work Hours – 9 AM – 5 PM Eastern.

Supervisory Responsibility (If applicable):

N/A

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.

PPL does not discriminate based on race, color, religion, or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, protected veteran status, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.