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Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re Hiring for a Sales Coordinator!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark (https://www.xylem.com/en-us/watermark/) !

THE ROLE

The Sales Coordinator is responsible for entering, maintaining and invoicing customer purchase orders for the Treatment Sales Department and also producing weekly/monthly sales activity reports.

Essential Duties/Principal Responsibilities:

• Order Entry for Major Orders and Parts Orders

• Provide administrative support to the sales department. Collect and distribute mail, review incoming faxes for urgency and distribute to appropriate personnel.

• Assist sales with preparation of sales reports

• Complete supplier profiles for new customers setting up Xylem as a vendor

• Obtain insurance certificates at the request of certificate holders or contracts manager showing evidence of coverage as requested

• Commission statement preparation and distribution for representatives

• Maintain new project order information throughout the month including customer follow up and survey form completion.

• Ensure that sales folders are filed and copies of correspondence are filed with appropriate folders

• Assist inside sales team with generation of multiple copies of sales proposals and binder assembly.

• Provide project updates to the PM team as well as update project information as requested

• Assist sales team with utilizing Concur on an as-needed basis

• Purchase office supplies for sales department

• Assist sales team with inputting contact information into Salesforce CRM database

• Assist in planning meetings by ordering meals, setting up meetings and etc.

• Assist in the coordination of the quarterly employee meetings

• Other duties as assigned

Parts Order Duties

Follow entire life cycle of parts orders by managing inquiry from quote thru invoicing stages for US and Canadian orders

• Monitor inventory levels of warehouse stock notifying purchasing agent to re-order

• Assist Sales Engineers with customer inquiries and lead times for inventory items

• Customer system validation and/or request for set-up

• Screen all potential customers against restricted party lists with Export-On-Demand software

• Determine tax status of each customer obtaining and cataloging tax exemption certificates if applicable.

• Entering orders into ERP system with knowledge of Market Codes, customer numbers, order types, delivery types and terms, terms of payment, tax rates, commission rate, and territory manager with corresponding rep

• Follow through on inventoried parts orders confirming warehouse has completed shipment and invoicing

• Invoice customers through ERP system for buyouts, after freight charges are determined, to recognize revenue efficiently

• Maintain parts log for all new orders

• Maintain month end reporting

• Request Fabrication Packages from Engineering

• Manage orders for Piloting invoices in accordance with executed agreement

• Attend weekly parts shipping meeting monitoring shipping schedule updates compared to quoted lead times notifying customer if necessary.

Additional Responsibilities:

• Assist in the planning and coordination for employee events

Key Competencies:

• Continuous improvement mindset

• Cross-boundary collaboration

• Inspiring accountability

Key Relationships:

• External: Third party reps, Consulting engineers, utility operators, contractors, OEMs

• Internal: Treatment Leadership, Application Engineering, Project Management, Operations

Qualifications: Education, Experience, Skills, Abilities, License/Certification:

Required Qualifications:

Minimal education & experience, essential skills & abilities and required license/certification to perform this job.

• High School or equivalent

• 3-5 years administrative experience

• Proficient in Microsoft Office programs (Word, Excel, Powerpoint, Adobe Acrobat, and Outlook)

• Strong organizational skills

• Excellent communication skills (written and oral)

Preferred Qualifications:

• Salesforce software

Additional Information:

Physical Demands

• Occasional exposure to shop and field elements (Wastewater Treatment Plants)

• Must occasionally lift/ transport up to 25 pounds.

Work Environment

• Office: Administrative – computer and telephone usage. Microsoft Office and CRM essential. Operation of basic office equipment and machinery, such as fax machines, copiers, and printers.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! (https://www.xylem.com/en-us/) Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Salary range:

$39,500.00 - $63,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation