Job Information
Jack Henry & Associates Technical Business Analyst: API Integrations in United States
Technical Business Analyst: API Integrations
General information
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JobID
14474
Position Level
Individual Contributor
Team
Information Technology
Working Time
Full-Time
Position Type
Regular
Travel Requirements
5%
Workplace Type
Remote
Description & Requirements
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At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.
The Jack Henry Digital team enhances our digital banking products to meet the needs of our customers. We are committed to creativity, thoughtfulness, culture, and openness—the perfect place to make phenomenal products with a significant impact. Our work environment echoes a modern tech startup, but we have the security and benefits of a large, publicly traded company. As a Technical Business Analyst with Jack Henry Digital, you will have the exciting opportunity to work directly with our engineering and product teams and find the best solutions to meet our customers’ needs!
This position will be filled to work at remotely within the U.S.
The target salary range for this position is $62,500 - $120,000, based on location and experience.
What you'll be responsible for:
Communicate effectively, gathering requirements from key business stakeholders and translating them to actionable engineering requirements.
Collaborate with business stakeholders like software engineers and product teams to ensure accurate and effective implementation of functional requirements and maintain a well-groomed product backlog based on business needs and requirements.
Serve as a resource and/or participant in business process re-design activities. Assist the customer in determining if and how system enhancements may improve process flow and business function.
Support system implementations through the project lifecycle by performing application, system, and regression tests, analyzing, and documenting.
Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
May perform other job duties as assigned.
What you'll need to have:
A minimum of 4 years of experience as a Technical Business Analyst or Business Analyst role gathering and documenting user stories, use cases, and process flow diagrams.
Experience with internal and/or third-party API integrations, reading and interpreting API documentation, and using SOAP and REST API testing tools.
Strong attention to detail, analytical and problem-solving skills with a focus on quality and accuracy.
Excellent communication, relationship-building, and interpersonal skills. An individual should have high energy and be a creative thinker in a changing environment.
Ability to manage multiple priorities and work independently in a fast-paced, dynamic environment.
Strong desire to learn.
Ability to travel up to 10% to attend JH meetings, trainings, and/or professional conferences.
What would be nice for you to have:
Bachelor's degree in Business, Finance, Economics, or IT.
Experience with digital banking platforms and developing financial services software.
Excellent project management skills with the ability to meet aggressive deadlines.
Experience with performing quality assurance testing.
Desire to be creative and provide innovative solutions for our clients.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs (https://careers.jackhenry.com/yourexperience#our-benefits-anchor) to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility (https://discover.jackhenry.com/corporate-sustainability) site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.