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Associate Director of Financial Aid Services Whitman College Compensation: $71,550 - $79,500 WHITMAN COLLEGE Located in the historic community of http://www.wallawalla.org/, Whitman's vibrant and beautiful tree-lined campus is home to an intellectually diverse, dynamic, welcoming and supportive community of some 500 staff and faculty serving approximately 1,500 students from the local region and across the globe. With exceptional students, accomplished faculty and staff, and a fiercely loyal and growing number of engaged alumni, Whitman College continues to build on its national reputation for academic excellence as one of the top liberal arts colleges in the country. http://whitman.edu/ is cultivating a community built on inclusion and belonging. We recognize the value of those who can offer historically underrepresented perspectives and encourage applications from those whose background, knowledge, and insights from lived experience can add to the college's working and learning environment. Whitman College is an Equal Employment Opportunity employer (EEO). POSITION PURPOSE The Associate Director of Financial Aid Services is a key leader in Whitman's Financial Aid Services team, serving as the back-up when the Director is away. The Associate Director assists with the processing and administering of financial aid for incoming and returning students and has a special emphasis on the efficient use of technology to maximize accuracy and efficiency. The Associate Director also serves as the point person for multiple offices at Whitman that interface with the Financial Aid Office, with a particular emphasis on serving as liaison to the Office of Admission. WORKING CONDITIONS Hybrid Work Environment: This position has the possibility to work remotely up to 1-5 days per week, with in-person work required at least once per quarter. This position can support candidates in the following locations: • California • District of Colombia • Illinois • Minnesota • New Jersey • New York • North Carolina • Oregon • Texas • Virginia • Washington • Wisconsin Please note there is a strong preference for candidates local to the Walla Walla region, or for candidates who are willing to relocate to the area. Relocation assistance is available to eligible candidates. PRINCIPAL ACCOUNTABILITIES • Work collaboratively with students and families who contact the Financial Aid Office for financial aid counseling, including greeting visitors and answering phone calls and emails. • Maintain a welcoming, inclusive, and professional approach in working with students and families. • Serve as the liaison with the Office of Admission to ensure the strategic use of financial aid to achieve enrollment goals. • Liaise with Whitman College Technology Services (WCTS) and Admission staff to ensure effective use of technology to ensure accurate and efficient processes. • Work with staff from multiple departments to coordinate the release of admission decisions, early financial aid guarantees, and special financial aid programs, such as the Garrett-Sherwood Scholarship, President Scholarships in Music, Theatre, Debate and Art, and Music. • Provide back-up to the Director for federal & state regulatory reporting. • Remain up-to-date on all federal, state, and institutional financial aid regulations to ensure consistent, equitable, and compliant administration of financial aid funding. • Review FAFSA & CSS Profiles to perform need calc analysis used in determining eligibility for both institutional and federal financial aid for incoming & returning students. • Create financial aid awards and modify financial aid packages based on changes to ensure timely delivery of financial aid award notification to students and meet invoicing timelines. • Manage the administration of the Federal Direct Loan program, inclu