FirstBank Jobs

We are looking for a Lead Front Desk Receptionist to join our dental office team. This position is our primary patient point of contact for day-to-day operations, so we are looking for someone who enjoys meeting new people and making friends. You should have good communication skills and maintain an outgoing, friendly attitude with patients and staff.  Our office is focused on treating patients like family and providing a high level of quality care. 

This position is Mon-Thur, 8-5. No Fridays or weekends.  $18-$23/hr depending on experience. Previous dental office experience is a plus.

As the Front Desk Receptionist your job duties would include:

• Greeting patients in an engaging, welcoming, and warm manner, both on the phone and in person.
• As keeper of the schedule you would make appointments, verify upcoming appointments with patients and reschedule when needed.
• Verify insurance coverage and help patients understand their benefits.
• Submit insurance claims and follow-up when needed.
• Maintain patient accounts by accurately posting patient & insurance payments.
• Send patient statements monthly.

Qualifications:

• High school diploma or equivalent.
• Two years work experience with references. 
• Previous experience as receptionist helpful.
• Knowledge of dental terminology and insurance billing experience a plus.
• Ability to work with interruptions and manage multiple priorities
• Ability to meet deadlines
• Ability to work unsupervised
• Attention to detail