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Canon Business Process Services Assistant Site Manager I in Wausau, Wisconsin

Overview

Under general direction, supervises the staff performing contracted activities at client accounts. Ensures staff is meeting quality and productivity standards as defined by client and manager.

Responsibilities

  • Assist with the management of all services contracted by client at the assigned site

  • Ensure staff is meeting quality and productivity standards as defined by client and manager

  • Ensure proper maintenance and usage of all equipment and supplies

  • Interface with the client, Operations team, and Corporate departments

  • Assist manager with the completion of staff payroll, site billing, service enhancements and employee of the month nominations on a timely basis

  • Supervise tasks or special projects and ensure their completion by set deadlines

  • Initiate communication and problem solving with manager in addressing client’s issues

  • Assist manager to manage budget and control expenses effectively

  • Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

  • May contact and negotiate with outside vendors, if necessary

  • Perform other duties as requested by Site Manager and client

Qualifications

  • Associate's Degree preferred or equivalent experience

  • 2 or more years supervisory experience preferred in reprographic/mail setting

  • Excellent customer service, professional attitude and appearance are a must

  • Ability to work overtime & meet deadlines

  • Possess strong communication skills

    PHYSICAL DEMANDS

  • Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing

  • May lift and/or move up to 50 lbs

    What We Offer:

    Competitive pay & benefits!

    Comprehensive training and development programs that prepare employees to advance from within.

    A company focused on creating a positive work and client environment.

    Employee discounts on entertainment, products, and services nationwide!

    Come Join Our Team!

Job LocationsUS-WI-Wausau

Posted Date1 month ago(10/7/2024 9:17 AM)

Requisition ID 2024-18714

of Openings 1

Category (Portal Searching) Administrative/Clerical

Position Type (Portal Searching) Regular Full-Time

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