FirstBank Jobs

Job Summary:

We are looking for an experienced and results-driven General Manager for Tubs of Fun to lead our retail operations. The General Manager will be responsible for overseeing all aspects of our retail stores, ensuring operational excellence, and driving business growth. The ideal candidate will have a strong background in retail management, exceptional leadership skills, and a proven ability to achieve sales and profitability targets.

Key Responsibilities

Leadership and Management:

Provide strategic direction and leadership to all store managers and staff.

Develop and implement business plans to achieve company goals and objectives.

Foster a positive and inclusive work environment that promotes teamwork and high morale.

Operational Oversight:

Oversee daily operations of all retail locations to ensure efficiency and effectiveness.

Ensure compliance with company policies, procedures, and standards.

Implement operational improvements to enhance productivity and customer satisfaction.

Sales and Financial Performance:

Drive sales and profitability across all stores by developing and executing sales strategies.

Monitor financial performance, analyze key metrics, and implement corrective actions as needed.

Develop and manage store budgets, including revenue, expenses, and profitability targets.

Customer Experience:

Ensure exceptional customer service standards are maintained across all stores.

Address and resolve customer complaints and issues promptly and professionally.

Implement initiatives to enhance the overall customer experience.

Staff Development:

Recruit, train, and mentor store managers and staff.

Conduct performance evaluations and provide ongoing coaching and development.

Create and implement training programs to enhance employee skills and knowledge.

Inventory and Supply Chain Management:

Oversee inventory management to ensure optimal stock levels and minimize shrinkage.

Coordinate with suppliers and logistics partners to ensure timely and accurate delivery of goods.

Implement inventory control procedures to manage stock movements effectively.

Market and Competitor Analysis:

Monitor market trends and competitor activities to identify opportunities and threats.

Develop and implement strategies to stay competitive in the market.

Conduct regular market analysis to inform business decisions.

Qualifications:

Bachelors degree in Business Administration, Retail Management, or a related field preferred.

Minimum of one year of experience in retail management or a similar role.

Strong leadership and team management skills.

Excellent organizational and multitasking abilities.

Proficient in inventory management and point-of-sale (POS) systems.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced and dynamic environment.

Strong financial acumen and experience in budget management.

Salary:

$45-60k a year depending on experience. Opportunity to earn additional income from bonuses and commissions.

Job Type: Full-time