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This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1087040 \ \ \ Westbrook, ME, USA\ Full time\ 2024-06-03\ R24_0000015537\ \ Commercial Business Development Manager\ \ Position Mission:\ \ The Commercial Business Development Manager is expected to achieve maximum market penetration, driving market growth, increased sales and profitability for the NAPA AutoCare, Major Accounts, Fleet and in total our Commercial Customers and NAPA Store Owners for assigned sales territory. This individual will represent multiple manufacturers (Undercar, EESG, Heating & Cooling, Filtration & Heavy Duty) in selling parts and be responsible for the entire NAPA Value Proposition in a defined territory by delivering high level of customer service and training while effectively developing new business.\ \ Position Performance Measures:\

• Sales out-growth in both ISO and COS with Commercial Customers
• Sales out-growth in both ISO and COS with Major Account and AutoCare Installer
• Effectively add, delete, and update Account Registrations in RAM Increase usage and adoption for all NAPA Commercial programs (AutoCare, TRACS, etc.)
• Average monthly Commercial Presentations
• Total DC Sales including store purchases and District sales to foster a one team mindset

\ Responsibilities:\

• Develops and maintains strategies to meet growth objectives
• Becomes proficient in the selling points, features and benefits of each product category
• Drives sales in all Product Categories and the entire NAPA Value Proposition for assigned accounts within territory
• Develops tactical plans for base protection, competitive threats, growth, and market development
• Develops, manages, and monitors the sales plan and reacts quickly with corrective action when sales are not meeting expectations
• Enhances sales/service processes to improve closing ratio and drive more sales and revenue growth from new and existing accounts
• Develops and broadens existing account base through use of current leads and contacts, utilizing established CRM database
• Provides top-notch customer service, training and communication to all high opportunity accounts in assigned territory

\ Establishes relationships with key representatives from current and new account base while understanding their business environments and needs Develops trusting relationships and continuous dialogue with our accounts Addresses sales and service questions, problems and sales opportunities utilizing D.C. and manufacturer resources Develops strong ties with key customers and accounts and be proactive in understanding the trends and issues likely to impact the market in the assigned territory\

• Communicates customer concerns, sales opportunities, implementations, and related issues within the sales and DC management team. Recommends and coordinates implementation of solutions.

Identifies, reviews with management, and gains new customers, owners and revenue opportunities for the territory and implement initiatives to achieve

Provides management with regular feedback about the territory including sales forecasts, market trends, competitive analysis, partner assessments, territory opportunity, etc.

Provides input into pricing and positioning Presents, communicates and sells AutoCare, Major Accounts on the NAPA Sales, Marketing and Training programs

Demonstrates a thorough knowledge of all aspects of all product cat\ \

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\ \ NAPA Auto Parts is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service ember status, or any other status protected by law.