FirstBank Jobs

*Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here.* Job Summary The Director of Fraud Strategy leads the Fraud Strategy function of Account Protection, being responsible for the analysis of fraud trends, the development of mitigation strategies and deployment of creative solutions to effectively manage fraud losses, maximize revenue, and support business growth. The Director is responsible to manage and develop a multifaceted team of fraud analysts that provide both real-time and trending insight into fraud vulnerabilities and countermeasure opportunities. The Director guides the development and optimization of fraud mitigation controls within our framework of tools to ensure the business meets or exceeds Fraud Loss goals while supporting business growth targets.The Fraud Strategy Director defines and measures through insight and statistical analysis existing and future mitigation opportunities as part of the decensign and development process. The Director must measure and monitor fraud performance for the purpose of statistically quantifying risk and opportunity. The Director also seeks and designs creative solutions to fraud risk challenges through optimization of existing controls, pursuit of new tools and expanded use of alternative data. Essential Job Functions Communication - Develop and communicate vision for the team, define success and how it will be measured. This includes delivering on the vision for the Account Protection function as well as more specific definitions for the Fraud Strategy Team. Utilizes knowledge of Microsoft Office tools such as Word, Excel, PowerPoint, and Teams to execute daily work. Demonstrates the ability to work independently, remain organized, and prioritize work in order to work on multiple projects over the same time period with accuracy and attention to detail. Utilizes critical thinking skills to help analyze business issues, collaborates with stakeholders to resolve problems, is strategic, and gains consensus on the best solution. Review and evaluate - Hire, develop, supervise, and retain key talent. Ensure individuals have the skills and tools needed to support the development and execution of fraud mitigation efforts. Research and understand industry best practices for fraud mitigation strategies, techniques and risk. Relationship managemen t - Builds relationships by establishing trust, confidence and credibility with senior leaders, executives, and regulatory bodies Build and maintain productive partnerships with key areas of the business (e.g., Operations, Credit Management , Client Partnership) to ensure strategies are comprehensive, fit for purpose and executed as designed. Compliance - Research and understand relevant regulations and work with Compliance and Operations partners to ensure strategies are in compliance. Ensure controls are in place to mitigate any potential liability. Reports to : VP of Fraud Working Conditions/ Physical Requirements : Normal office environment. Required to work from the office at least 5 days each month even if hired into a work-at-home or hybrid role; in-office work requirement can be accomplished by working from a Bread Financial office, a client location if you are in a client-facing role, or other necessary business-related travel. Ability to travel 25% of time if not located near Bread Financial office Direct Reports : This role will have two to four direct reports and eight to twelve direct reports in function. Minimum Qualifications : Bachelor's Degree or equivalen