Job Information
Charles Schwab Director, Corporate Affairs Operations in Westlake, Texas
Your opportunity
Director, Corporate Affairs Operations
Schwab’s Corporate Affairs team creates value by engaging stakeholders in Schwab’s story, building trust and protecting and strengthening the firm’s reputation. We are shapers and protectors of Schwab’s communications, culture and reputation, building connections with stakeholders inside and outside of Schwab. We demonstrate our values and belief that our success in serving our employees, clients, stockholders and the communities in which we operate in the way in which we want to be served. We are highly skilled and experienced communicators, digital and citizenship professionals and community builders.
We are creating a new leadership role on the team, Director, Corporate Affairs Operations. The role is responsible for leading planning and operations for the company's Corporate Affairs organization. This leader will develop and implement a strategic plan to guide the planning and delivery of the Corporate Affairs operating model and work. This leader will help drive an agile planning process, build the communications operational infrastructure and support.
How You Will Contribute:
Act as a thought partner to the head of Corporate Affairs and leadership team on overall organization strategy and functional programs. Develop and implement strategic roadmap to build operational support and foundational capabilities of the team.
Comprehensively analyze the stakeholder environment and gather insights to inform planning, objectives and key operational decisions. Lead the strategic planning process, ensuring alignment of departmental and enterprise communications strategies.
Develop and implement a comprehensive functional excellence program (capability building and ways of working). Collaborate with key leaders to drive up quality standards and increase agility across the team. Conduct regular reviews and make recommendations for course correction where necessary.
Collaborate with the leadership team to identify and prioritize key business initiatives and ensure their successful execution.
Develop and maintain strong relationships with key stakeholders, including peers within the leadership team and across broader Schwab.
Organize and coordinate leadership and team alignment through monthly forums, meetings, and reports.
Support the leadership team to develop, roll-out and enforce the required policies, processes and tools that drive agility and functional excellence.
Build an environment for excellence across the global communications community by encouraging the use of harmonized processes and providing guidance on quality standards.
Foster a culture of consistent measurement of the success of the initiatives developed against a set of goals and integrates learnings back into strategy design, seeking permanent improvement.
Oversee budget management for Corporate Affairs, align with leaders and monitor and ensure compliance.
What you have
Required Experience & Skills:
A minimum of a bachelor's degree in communications, journalism, marketing or a related field. An advanced degree is preferred.
A minimum of 15 years of experience in communications, with a strong track record of leadership and of developing and executing strategic corporate and product communications plans.
Proven Data-driven approach to problem solving, strategy development and decision making.
Experience leading and managing an enterprise Budget.
Preferred Experience & Skills:
Strategic and creative thinking, with the ability to anticipate and address opportunities and challenges in a dynamic and fast-paced environment.
Excellent analytical and problem-solving skills, with the ability to develop and evaluate strategic options and make sound decisions.
Exceptional written and oral communications skills.
Excellent stakeholder management skills, with the ability to build trust and influence across all levels of the organization and with external partners.
Role models the use of new technologies, champions their adoption with colleagues and motivates for change.
Collaborative and inclusive leadership style, with the ability to inspire, motivate and develop a diverse and global team.
Exceptionally high degree of integrity, professionalism and ethical standards.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
What’s in it for you:
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.