Job Information
Phoenix Home Care and Hospice CDM Intake Coordinator in Wichita, Kansas
Intake Coordinator for Comprehensive Disease Management (CDM)
Full Time: Monday through Friday, 8am - 5pm
Wichita, KS office
Phoenix Home Care & Hospice is a mission driven company. We are committed to supporting you throughout your journey, assisting you in overcoming the daily obstacles faced in the healthcare industry.
The Comprehensive Disease Management (CDM) Intake Specialist is responsible for managing and coordinating the care provided by our field staff members who work directly with clients in their homes. The role requires high levels of organization, attention to detail, excellent communication skills, and the ability to multitask in a fast-paced and rewarding environment.
Benefits
PTO (Paid Time Off)
Multiple Major Medical Plans to choose from (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long-Term Disability
Training & Development
Responsibilities
Receive and manage incoming referrals
Interact with clients and/or client families to determine client needs
Coordinate scheduling of initial visit with patient and CDM clinician
Communicate details about new patients to clinicians and advocate for patient care
Assist in tracking internal referrals amongst Phoenix service lines
Attend weekly touchpoints with clinicians
Internally build relationships for the furthering of serving clients
Communicate effectively with CDM leadership team
Requirements
Possess strong time management and organizational skills with ability to multi-task
Should be a detailed-oriented self-starter
Must have exceptional customer service and strong phone etiquette
Must have strong communication skills, both verbally and in writing
Must be reliable with a strong work ethic.
Must have basic knowledge of Microsoft Office (including MS Word, MS Excel, and MS Outlook) and ability to learn new basic databases for data entry
Previous staffing or intake experience is a plus
We’re taking the journey with you, creating a New Beginning!
Choose Phoenix, Apply today!
Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.