FirstBank Jobs

The Administrative Assistant II - FMI position exists to perform highly diversified administrative tasks. Utilizes an advanced knowledge of organization and workflow related to the area of responsibility. Employs working knowledge of computer systems to research, collect, analyze, and summarize complex data into various reports and presentations. Initiates and manages all scheduling and calendar responsibilities for assigned management. Applies considerable initiative and independent judgment with the majority of duties being executed with only general direction.

Essential Duties/Responsibilities:

Prepares materials/resources and paperwork for intensives

Prepares client files and oversees distribution to therapists prior to the clients arriving

Provides clients with information needed for submission for insurance reimbursement

Compiles post-intensive surveys and communicates with Intensive Alumni regarding their experience; coordinates follow-up phone appointments

Provides the Hospitality Team with the needed information to prepare meals for clients

Creates, maintains, updates, and organizes security of office and computer files containing correspondence, records, etc.

Manages the availability of the therapists and provides information to the Intensive Registrars

Prepares diverse letters/memos; using independent judgment, composes non-routine correspondence requiring a comprehensive knowledge of the methods, procedures, and policies within the organization; answers a variety of correspondence independently

Places, answers, screens, and refers telephone calls; takes messages and responds to diversified inquiries determining from experience and training limitations on the extent and type of information which may be provided; takes independent action to acquire needed information for appropriate response

Operates and inputs data into computer terminals utilizing existing software; performs computer inquiries and generates computer reports

Receives, distributes, and screens incoming mail for appropriate distribution; categorizes/prioritizes the responses needed; takes initiative to prepare responses for signature and to assemble background information from many sources; summarizes lengthy correspondence, highlighting key sentences and topics; follows-up to ensure that proper and timely action is taken

Updates supervisor's calendar, ensuring optimum time management; resolves any

questions concerning appointments

Arranges meetings, prepares meeting agendas, and communicates meeting schedules

Researches information needed for various projects

Prepares and ships materials for marriage conferences

Other Duties/Responsibilities:

Assumes responsibility for a variety of administrative duties, planning the flow of work so

that assignments will be completed on time and that human and monetary resources will

be utilized efficiently; may act as a liaison between supervisor and others to coordinate

activities, projects, etc.

Orders and inventories forms and office supplies; maintains machine supplies

Performs other related duties as assigned

Managerial Breadth/Scope of Job:

None

Working Environment/Physical Requirements:

Office environment

JOB QUALIFICATIONS/REQUIREMENTS

Character/Spiritual:

Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”

Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”

Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct (http://media.focusonthefamily.com/fotf/pdf/about-us/human-resources/moral-policy.pdf) and Statement of Faith (http://www.focusonthefamily.com/about/foundational-values#values) ; upholds Focus on the Family's ministry in prayer

Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer

Engages in Christian ministry

Demonstrates behaviors aligned with FOF core values (http://www.focusonthefamily.com/about/foundational-values#values)

Personal Characteristics:

Very high level of discretion coupled with a constructive spirit

Self-Starter

Knowledge/Experience:

Specialized training and education equivalent to two years of college

3-5 years of directly related experience

Skills, Abilities, and Special Talents/Gifts:

Ability to communicate effectively both orally and in writing

Ability to respond tactfully to executive management, clients, and employees

Ability to work independently

Proficient in Microsoft Word, Excel, and PowerPoint

Pleasant phone voice

Organizational skills; Detail oriented

We are thrilled to announce this exciting job opening at our ministry and invite you to apply! This is a fantastic opportunity to join our dynamic team and make a significant impact for the kingdom. If you are passionate, driven, and ready to take on new challenges, we would love to hear from you. To apply, please submit your application through our Careers portal.

Should you have any questions, need further assistance, or would like to check the status of your application for this job posting, feel free to email us at

HopeRestoredJobs@fotf.org (job@fotf.org) . We are happy to assist you.

Job Details

Pay Type Hourly