Job Information
Windham Mountain Resort SECURITY SUPERVISOR in Windham, New York
Job Title: Security Supervisor or Assistant Security Supervisor
Job Area: Windham Mountain – Including off-site outlets/residences
Department: Office of Safety and Security
Reports To: Chief Officer of Safety and Security
Overview of Position: The Windham Mountain Club Office of Safety and Security is responsible for the safety and security of the employees, visitors, and guests at Windham Mountain and its affiliated/contracted Homeowner Associations and related business facilities. Windham Mountain Club Security Officers are responsible for monitoring, protecting, and securing the physical facilities and other tangible assets of the Club. They conduct security patrols of the grounds and properties, including buildings. Windham Mountain Club Security Officers will intervene in situations with guests and staff as necessary and assist in all money movement throughout the resort facilities, and will assist all resort divisions, managers, employees, visitors, and guests in any other assignments and duties when available to do so.
Security Supervisors or Assistant Security Supervisors of the Windham Mountain Club Office of Safety and Security will act at the discretion of the Chief Officer of Safety and Security. Such Security Officers may be designated by general defined job tasks as a Security Supervisor, as an Assistant Security Supervisor, or as a Temporary Officer in Charge, to assist the Chief Officer of Safety and Security with the management and administration of the Windham Mountain Club Office of Safety and Security, and with oversight and daily management of other Windham Mountain Club Security personnel within the Office of Safety and Security. Security Supervisors and Assistant Security Supervisors Officers shall be required to fulfill all the normal duties and responsibilities of a Security Officer for the Windham Mountain Club. A Windham Mountain Club Security Supervisor or Assistant Security Supervisor shall report directly to the Chief Officer of Safety and Security.
Job Qualifications:
Applicants for any Security Officer position at Windham Mountain Club must have or be able to obtain a NY Security Guard License upon hire and shall maintain this license during their period of employment. Applicants with prior supervisory experience in security or law enforcement are preferred.
If applicants who are not already licensed by NY State as Security Guard are offered and hired into a position with the Windham Mountain Office of Safety and Security, they can/will receive their required certification training through the Ski Windham Security Guard Training School.
Applicants for Security Supervisor or Assistant Security Supervisor positions should have at least 3 years of verifiable and honorable experience as a Security Officer, Law Enforcement Officer, other Public Safety Officer, or Military Officer with verifiable and incremental increase in duties and responsibilities of supervising and managing subordinate employees.
Applicants for Security Supervisor or Assistant Security Supervisor position who are not already licensed as Security Guards in NY State may be hired at a lower position and pay grade and shall be required to obtain such certifications and exhibit proficiency in a Supervisory position prior to any consideration for promotion.
Applicants must hold a valid Driver License issued by a State Department of Motor Vehicles and shall have and maintain a driving record that is deemed acceptable by the vehicle insurer for Windham Mountain Club.
Applicants must be able to lift and maneuver over 60 pounds and must have sufficient fitness and mobility to actively patrol on foot, including areas of low traction and uneven ground, as well various stairs and ladders.
Applicants must be alert, reliable, truthful, honest, polite, steadfast, attentive and be able to maintain confidential information.
Applicants must be comfortable interacting with all manner of staff, residents, owners, and guests in a friendly and helpful manner.
Applicants must be able to handle stressful, noisy, and crowded situations, and be able to conduct themselves efficiently and professionally in dynamic and ever-changing environments.
Applicants must have strong interpersonal, communication, listening, problem solving, and decision-making skills
Applicants must have experience in and a strong understanding of the application of supervision and management of subordinate staff in daily tasks, assignments, and during emergency situations in a Security, Law Enforcement, Military, Public Safety, or Emergency Management setting.
Applicants must maintain a clean and professional appearance as outlined in department policy, wearing issued uniforms as instructed and approved.
Uniforms will be provided with the exception of boots, belts, and gloves.
Applicants must be able to fulfill a variety of shifts and work periods. They may be required to work shifts including days, evenings, and overnight shifts. Applicants may also be required to work weekdays, weekends, Holiday periods, and special events.
Job Duties: The list below best represents the general nature and level of work performed; it is not intended to be an exhaustive list of responsibilities, duties, and tasks.
Provide supervisory assistance to subordinate employees daily as well as creating fair and objective performance reviews of employees.
Provide assistance as directed by the Chief Security Officer in the general and daily management and administration of the Office of Safety and Security including but not limited to: supervision, policies, functional management, compliance, training, budgetary, community relations, liaison with emergency services, various levels of creating, reviewing, and publishing activity reports and statistics.
Act as designated Officer in Charge at the direction of in the absence of the Chief Security Officer.
Resort wide and residential safety and security services for community members including guests, staff, and residents, as well as for Windham Mountain Club’s physical properties, while instilling a sense of safety and security on a constant 24/7/365 basis.
Vehicular and personal Security Patrol presence to prevent, deter, and respond to safety and criminal incidents and efficiently secure the facilities and properties of Windham Mountain, as well as to contracted residential neighborhoods.
First responder services and the provision of assistance in coordinating the response to criminal, fire, medical and safety hazard incidents while working with and alongside professional emergency responders to resolve incidents.
Dedicated safety and security services for special events including concerts, weddings, competitions, etc.
Investigate and create detailed and complete reports on all manner of security and resort activities, assists, and complaints or activities including criminal and non-criminal concerns.
Security for the movement of money throughout Windham Mountain Club as well as to designated banking institutions.
Administration of various Fire and Burglar alarm systems, physical security systems, access control systems, video surveillance systems, and other Security related activities.
Spot check different areas of Windham Mountain Club property several times during the work shift, but not necessarily on a pre-determined time schedule.
Benefits of Position:
Pay Rate – the advertised pay range for Security Supervisors or Assistant Security Supervisors shall be $25.00 per hour to $30.00 per hour.
Security Supervisors or Assistant Security Supervisors shall be considered to be Full-Time Year-Round employees of Windham Mountain Club, unless otherwise determined by the Chief Security Officer and Human Resources after a review of needs of the Office of Safety and Security and the qualifications of the applicant.
As a Full-Time Year-Round employee, benefits and conditions of employment shall be governed and afforded by the policies of Windham Mountain Club Human Resources and by the internal policies of the Officer of Safety and Security.