FirstBank Jobs

data movement/file transfer support analyst (ibm sterling gateway, https, sftp, pgp).

• windsor , connecticut (remote)

• posted 5 days ago

job details

summary

• $62.23 - $76.38 per hour

• contract

• bachelor degree

• category computer and mathematical occupations

• reference1056094

job details

job summary:

Enterprise Healthcare client has an immediate opening for a highly motivated Infrastructure Engineer Senior Advisor to join their dynamic and growing team. All qualified candidates are encouraged to !

• Provide Advanced knowledge of Data Movement process and procedures

• Serve as initial escalation point for internal Data Movement matters including but not limited to: setup, troubleshooting, and process advisement

• Provide technical training and knowledge transfer via workshops, training sessions, and lunch-and-learn sessions

• Responsible for escalated set up, execution, and troubleshooting of Trading Partner/client infrastructure components including accounts, scripts, settings, notifications, builds, etc.

location: Windsor, Connecticut

job type: Contract

salary: $62.23 - 76.38 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

• Provide Advanced knowledge of Data Movement process and procedures

• Serve as initial escalation point for internal Data Movement matters including but not limited to: setup, troubleshooting, and process advisement

• Provide technical training and knowledge transfer via workshops, training sessions, and lunch-and-learn sessions

• Responsible for escalated set up, execution, and troubleshooting of Trading Partner/client infrastructure components including accounts, scripts, settings, notifications, builds, etc.

• Serve as the advanced/escalated IT/technical point of contact for the client, or the client's vendor and Cigna personnel in all Data Movement matters

• Manage and maintain the creation and testing of new and existing enterprise data transfers, including but not limited to use of standard file formats {i.e. 834, 837, 4010, & 5010}, proprietary eligibility, and auto-registration file formats

• Good organizational, time management, customer service skills; with the ability to work accurately and meet deadlines with frequent interruptions

• Close interaction with Application areas, CIP, Change Management, OCC, Data Storage Management, Server Support, Database Support, and Project teams

• Maintain and adhere to EDI and file transfer security compliance standards; including but not limited to: HIPAA, PII, PCI, etc.

• Troubleshooting of incidents/issues caused by performance, application, infrastructure and database code issues

• Address, manage, and/or troubleshoot customer/client reported escalated issues, service requests, and/or changes

• Provide timely completion and/or resolution to requests and technical support issues; providing Root Cause Analysis where applicable

• Provide planning and implementation of product and service installs, updates, and checkouts when applicable

• Provide 24X7 on-call support for all production environments; rotational pre-scheduled basis

• Off Shift Work: rotational on-call responsibilities all initiated through the EOCC for any relevant Managed Incidents; production change/task implementations

• Maintain on-call scheduling and resource assignment with Management assistance/approval

• Provide service reports and service audits upon request

• Identify, develop, and implement continual process improvement opportunities and automation development

• Performs other related duties as assigned

qualifications:

• Experience level: Experienced

• Minimum 5 years of experience

• Education: Bachelors

skills:

• CITRIXEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.